You would have received a notification in your app as well as an email from us detailing how to claim your win, be sure to check your spam/junk folder as well. If you are unable to locate the email from us, then check your entry history on your account on web or "My Uptakes" on your mobile app. Locate the uptake you won then click the "Claim" button. Once this is done, you have initiated the claim process and one of our reps will give you a call on the registered mobile number we have of you